Ordering | Shipping
Pick up available in Napa by appointment. Processing and handling charges apply at the discretion of West of Temperance and our shipping company.
Local San Francisco Bay Area deliveries by West of Temperance available by appointment. Delivery fees and handling charges apply.
We are very sorry...we are not able to offer local pick up at our private homes due to government regulatory mandates.
Upon order completion, we are pleased to hold wine for our customers at our temperature controlled facility in Napa, California until customers are ready for shipping and receiving. Please let us know how we may be of service.
We ship out-of-state wines via temperature controlled shipping at NO EXTRA COST to our customers. Temperature controlled shipping is based on your specific region, time of year and the weather. Please let us know if we should hold onto your wine for you.
We sometimes ship wine with ice packs during hot weather. Ice pack shipping may incur extra costs.
New wine orders are normally processed for shipping within 48 hours.
We ship wine Monday through Friday and sometimes we will alter shipping dates so that wine does not sit in facilities over the weekend.
Please inform us of any special shipping requests when orders are placed.
We do not ship to: P.O. Boxes, APO or Military Addresses. We ship via UPS Ground and UPS Air and regularly meet the shipping needs of our customers.
Shipments may be delayed due to weather conditions outside of our control.
If wine shipping is delayed due to poor weather conditions: we will hold your wine (at no cost) until it's safe to ship.
Our priority is to deliver wine safe and sound and we appreciate your flexibility and understanding if your order is held back until weather permits.
We ship internationally door-to-door - from our warehouse to your desired delivery address. Some countries are easier to ship wine to than others. Please ask us for a quote.
IMPORTANT NOTE REGARDING SHIPPING:
TERMS & CONDITIONS: ALL ALCOHOLIC BEVERAGES ARE SOLD IN CA AND TITLE PASSES TO THE BUYER IN CA. We make no representation to the legal rights of anyone to ship or to import wines into any state outside of CA. The buyer is solely responsible for shipment of alcoholic beverage products. Alcoholic beverages may be sold and delivered ONLY to persons who are at least 21 years of age. IN PLACING YOUR ORDER, YOU REPRESENT TO US THAT YOU ARE AT LEAST 21 YEARS OLD AND THAT THE PERSON TO WHOM YOU ARE DIRECTING DELIVERY IS AT LEAST 21 YEARS OLD. The person accepting delivery will be required to show identification proving that he or she is at least 21 years old.